Setting up Alexa with SECURAM Touch

After adding your Touch to your SECURAM account and app, open your Amazon Alexa app. In the Alexa app: Open the menu and tap Skills & Games. Tap the search button and enter “securam”. Tap on SECURAM Smart Home. Tap ENABLE TO USE. Sign in using your SECURAM account details. You will get a confirmation […]

Why can’t I connect to my Smart Hub?

If you are having trouble pairing your Smart Hub to your network, UPnP (Universal Plug and Play) may be disabled on your Wi-Fi router. Newer Wi-Fi routers will have this enabled by default. To enable UPnP, you will need to change the configuration of your router. 1. Login to your router’s IP address. (ex: […]

How do I update the app?

If auto update is enabled for App store or Google Play store, the app will update automatically. Otherwise, you will need to check App Store or Google Play store and follow the instructions to update the app.

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