If you are having trouble pairing your Smart Hub to your network, UPnP (Universal Plug and Play) may be disabled on your Wi-Fi router. Newer Wi-Fi routers will have this enabled by default. To enable UPnP, you will need to change the configuration of your router. 1. Login to your router’s IP address. (ex: 192.168.0.1 […]
For best performance: Range from Smart Hub to router: 33 feet Range from Smart Hub to smart devices: 50 feet (maximum range is 150 feet)
A. Check your internet connection and make sure your WiFi router is on. B. Perform a reset on the hub.