doesnt - SECURAM

I have completed a factory reset on the lock and now app control doesn’t work. Why?

After a factory reset, please delete the lock from the app and add it again.

Continue reading →

In my app I have set to “Allow Visitors” but visitors can still not unlock the lock, why?

Check to make sure that the Visitor Button on the interior assembly is also set to green. This visitor button overrides the app setting.

Continue reading →