Turn the thumbturn to lock and unlock once. This will reset the auto lock function.
Check the app setting to see if Auto-Lock is set to “Manual”. Change it to one of the other selections. If lock still does not auto-lock, check the distance between door magnet and door sensor. Make sure the distance in between is less than 1/2 inch.
The app will show “Door Open” in red letters until the door is closed, then this message will disappear.
The SECURAM Touch has door status detection. An app notification will be sent if something is wrong. ex: Door open for more than 30 seconds. Auto-lock can be set to a custom time under Settings in the SECURAM appex: Auto-lock after 30 seconds.
