“Fail to verify” is a message that is received when the fingerprint scanner cannot read your fingerprint. The SECURAM logo will be red. Wait for the SECURAM logo to go to standby and try again with an enrolled fingerprint.
If the lock fails to lock after 3 attempts, the message “Fail to Lock after multiple attempts” will result. This indicates that the deadbolt is being blocked from full extension. A push notification will also be sent to the app and recorded in the history log.