If you are having trouble pairing your Smart Hub to your network, UPnP (Universal Plug and Play) may be disabled on your Wi-Fi router. Newer Wi-Fi routers will have this enabled by default. To enable UPnP, you will need to change the configuration of your router. 1. Login to your router’s IP address. (ex: 192.168.0.1 […]
Turn the thumbturn to lock and unlock once. This will reset the auto lock function.
After a factory reset, please delete the lock from the app and add it again.
Check to make sure that the Visitor Button on the interior assembly is also set to green. This visitor button overrides the app setting.