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Find Support for Your SECURAM Devices
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SAFELOGIC SERIES
SAFE MONITOR
SECURAM Guard
Download the SECURAM Guard App
Our smart home technology makes it simple to set up and manage a complete security system, all in one app.
App Features
- Stay Connected Anytime: Control and monitor all your SECURAM devices from anywhere.
- Smart Alerts: Receive instant notifications and updates on your home’s status.
- Home Protection: Arm or disarm your security system, and get real-time alerts when you’re away.
- Complete Control: Manage your entire system with ease.
Warranty & Refund
Safe Lock Warranty
Your SECURAM Safe Lock comes with an 18-month limited warranty against manufacturer defects, with an additional 12-month warranty from the date of purchase if registered.
For full warranty details, please visit SECURAM Safe Lock Warranty Information or Contact Support.
Register Your Safe Lock Warranty
Gain extended coverage by registering your product here: Register Now
Smart Home Warranty
Your SECURAM Smart Home device includes a one-year limited warranty covering defects in materials and workmanship. We also offer a 30-day risk-free trial if purchased through our website.
For full warranty details, visit the SECURAM Smart Home Warranty Information page, or Contact Support if you need assistance.
Refund Policy
Refund Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Return Requirements
- Item must be in original condition, unused, with tags, and in original packaging.
- Proof of purchase is required.
How to Start a Return
- Contact us at techsupport@securamsys.com to initiate a return.
- Approved returns will receive a shipping label and instructions for sending the package to:
3325 Grande Vista Drive, Newbury Park, CA 91320
Note: Items sent back without a return request will not be accepted.
For more details, visit our Refund Policy page or reach out for any return questions.
Your SECURAM Safe Lock comes with an 18-month limited warranty against manufacturer defects, with an additional 12-month warranty from the date of purchase if registered.
For full warranty details, please visit SECURAM Safe Lock Warranty Information or Contact Support.
Register Your Safe Lock Warranty
Gain extended coverage by registering your product here: Register Now
Your SECURAM Smart Home device includes a one-year limited warranty covering defects in materials and workmanship. We also offer a 30-day risk-free trial if purchased through our website.
For full warranty details, visit the SECURAM Smart Home Warranty Information page, or Contact Support if you need assistance.
Refund Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Return Requirements
- Item must be in original condition, unused, with tags, and in original packaging.
- Proof of purchase is required.
How to Start a Return
- Contact us at techsupport@securamsys.com to initiate a return.
- Approved returns will receive a shipping label and instructions for sending the package to:
3325 Grande Vista Drive, Newbury Park, CA 91320
Note: Items sent back without a return request will not be accepted.
For more details, visit our Refund Policy page or reach out for any return questions.
